Terms and Conditions

TERMS AND CONDITIONS

To have more clarity, the Terms and Conditions are split up into
A. Tours and Retreats  
B. Classes and Workshops 
C. Treatments and Sessions

A. Tours and Retreats

Reservation:
Reservations can be made by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.. Containing which tour or retreat you wish to book, your full passport details (full name, date of birth, validation date passport, and passport number), address and telephone number. If you travel with more people, kindly include the details of your travel partner(s).
Bookings are based on double occupancy. If you want a Single room please indicate this with your reservation.

Payment terms:
After receiving your reservation, Jolinda Cath will send you a confirmation by e-mail.
The following payment terms are used:
At the time of receiving the invoice, a deposit of 20% of the fare must be paid within two weeks.
This deposit is your confirmation of participation.
The remaining balance must be paid not later than eight weeks before departure, unless agreed otherwise by e-mail.
Payments should be processed by bank transfer.

Cancellation Policy
If you unexpectedly, need to cancel your trip, please sent an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..
In case of cancellation, the following amounts are per person due to pay to Flow-spirit:
Up to 56 days before departure:      20% of the fare
56th to 28th day before departure:   50% of the fare
28th to 14the day before departure:  75% of the fare
•Within 14 days before departure:    100% of the fare

Other conditions:
We reserve the right, if there is insufficient participation, to cancel the trip up to six weeks before departure.  No cancellation fees will be calculated. You remain responsible for the booked flight.
We cannot be held liable for damages in the event of theft, disease, natural disasters, travel warning, violence or wars.
We cannot be held liable for extra costs in case of Force Majeure.
Any price changes between date invoice and departure trip will be passed on to the customer. This includes costs due to price changes by local service suppliers.
You are at all times obliged to take care of your travel and cancellation insurance.
The rates are quoted in USD ($) Euro (€) or Jordanian Dinner (JD). 
At the moment that your trip or retreat is confirmed, by means of a deposit, you will receive a liability form which must be completed and signed before the start of your trip or retreat. This includes your current experience regarding yoga & meditation, previous injuries or current health conditions food allergies or dietary restrictionsLiability Waiver, option  photo release and social media agreement, all signed by a digital signature.

B. Classes and Workshops.
Classes and Workshops are given in yoga, meditation and mindfulness.
A workshop has the duration from 2 hours to an entire day. In the case of workshops, the Cancellation Policy applies as stated in 'A. Tours and Retreats'.

Reservation:
Reservation can be done by mail, telephone or via multi media such as what's app, Instagram and Facebook.

Appointments Classes and workshops
• Classes are per single time or per series of 10
• The classes take generally from 1 to 1.5 hours. In consultation a class can take longer or shorter.
• Workshops are 2 hours or more.

Payment terms:
• Payment is made in cash at the end of a class or workshop.

Cancellation Policy Classes
In the unlikely event that you have to cancel, this will be done by phone or by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
Also a message via what's app message (+962 77 512 6694) can be sent.
In case of cancellation you owe the following amounts to Flow-spirit:
·Up to 1 hours before the class:  50% of the class fee plus possible transport costs
·5 to 1 hour before the class:     25% of the class fee plus possible transport costs
·12 to 5 hours before the class:    0% of the class fee
·24 to 12 hours before the class:  0% of the class fee

Cancellation Policy workshops.
As stated in 'A. Tours and Retreats'.

Other conditions:
We reserve the right, with a booked private group class, there appear to be less than 4 people, to declare the class as private and will be charged as one and not per person.
We reserve the right, if there is insufficient participation, to cancel a class up to 24 hours in advance. Obviously no cancellation costs will be charged.
We can not be held liable for damage suffered in the event of theft, illness, natural disasters, negative travel advice, violence or wars.

 


C. Treatments and Sessions.
Treatments in reiki & massage and sessions of coaching & guidance

Reservation:
Reservation can be done by mail, telephone or via multi media such as what's app, Instagram and Facebook.

Appointments treatments and sessions:
• The sessions are composed of blocks of 1 to 10 sessions (or more if desired). The number of sessions are discussed in advance or can be extended in the meantime.
• The sessions last generally from 0.5 to 1.5 hours, depending on the type of treatment and the client.
• Jolinda can keep a progress file of the treatments if necessary.

Confidentiality of the treatments
• The client is 18 years or older. In case client is underage, the practitioner is paid by the parent (s). The practitioner works for the interests of the child.
• Content information from the session is not shared with third parties.
• Substantive information from the session in the case of a minor is only put forward in a parent conversation if the child has given permission for this. 
• Consultation with third parties, takes place only after consultation with the client, or by the parents of the client. Costs are associated with this consultation.
• In case of a series of reiki treatments and / or a coaching program, an additional consent and intake form will be filled out in which more background information from the client is included for guidance purposes.

Payment terms:
• The conditions of payment apply to all treatment contacts, both orally and in writing between the practitioner and client.
• Payment is made in cash after each session or if agreed upon on the account of Jolinda Cath. Client receives an invoice after each session or, if desired, an invoice for all sessions.
• In case of non-payment within 14 days after the invoice date, the practitioner can send the client a payment reminder. For sending this payment reminder, an amount of € 12.50 will be charged to the client.
• If the client does not comply with his / her obligations within 14 days of the date of the payment reminder, the practitioner is entitled to take collection measures or have third parties perform it without further notice of default. All extrajudicial collection costs related to the collection of the amounts claimed will be borne by the client. The extrajudicial collection costs are set at at least 15% of the principal sum with a minimum of € 35.00.
• In case of payment arrears, the practitioner is entitled - unless the treatment opposes this - to suspend further treatment until the client has fulfilled his / her payment obligations.

Cancellation Policy Treatments and Sessions
In the unlikely event that you have to cancel, this will be done by phone or by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
Also a message via what's app message (+962 77 512 6694) can be sent.
In case of cancellation you owe the following amounts to Flow-spirit:
·Up to 1 hours before the class:  50% of the class fee plus possible transport costs
·5 to 1 hour before the class:      25% of the class fee plus possible transport costs
·12 to 5 hours before the class:    0% of the class fee
·24 to 12 hours before the class:  0% of the class fee

Liability
• Flow Spirit cannot be held liable for loss, theft or damage to property of the client or materials otherwise brought by the client during the supervision or otherwise the stay of the client in the spaces of FlowSpirit.
• Flow Spirit cannot be held liable for any injury suffered by the client during or in connection with the treatments or guidance, unless there is intent or gross negligence of Flow Spirit.
• Flow Spirit is not responsible for information that has been withheld.